Columbia Residents Warned Against Unauthorized Payment Platform

News Summary

Columbia city officials are alerting residents to avoid using doxo.com for utility and parking bill payments. Doxo.com is not an approved vendor, and payments made through this platform could result in delays and potential disconnections. Residents are encouraged to utilize official city websites and the new PayCoMo platform for reliable payment options. As utility disconnections resume with warmer weather approaching, timely payments are essential to avoid service interruptions.

Columbia Residents Beware: Avoid Unauthorized Payment Platform

Columbia is buzzing with news regarding utility bill payments, and it’s a good idea for residents to pay attention! City officials are issuing a friendly reminder to steer clear of using doxo.com for paying utility and parking bills. While it may seem like a convenient option, it’s important to note that doxo.com is not an approved vendor or partner of our beloved City of Columbia.

The Risks of Using Doxo.com

So why the caution? Payments made through doxo.com don’t get processed directly by the City of Columbia. That means there could be delays, late fees, or even the dreaded disconnection of water services due to nonpayment. Nobody wants that, right? To avoid these potential headaches, city officials strongly recommend visiting the official city websites for reliable and secure payment options.

Payment Options You Can Trust

If you need to pay your Columbia Water services, it couldn’t be easier! Just give them a call at (803) 545-3300 for a variety of payment options. Similarly, if you have parking tickets or permits to deal with, you can find all the information you need through Columbia Parking Services or by dialing (803) 545-4015. It’s all about making those payments smoothly, without any unwanted bumps in the road!

Utility Disconnections on the Horizon

In other significant news, Columbia’s utility disconnections will soon resume. For those who didn’t know, services are not disconnected during the winter when temperatures dip below 32 degrees for a full 24 hours. During the sweltering summer months, services won’t be cut off either when temperatures soar beyond 105 degrees for 24 hours. With the warmer months ahead, city officials are encouraging residents to get their past-due accounts sorted out as soon as possible!

PayCoMo: A New Way to Pay

Speaking of payments, there’s exciting news about the transition to a new payment platform: PayCoMo. This innovative service was launched in May, and it has already streamlined the autopay feature that many residents have come to rely on since its introduction in January. For those who are currently enrolled in automatic payments, you’ll be happy to know that you’ll automatically switch to PayCoMo if you’d like to continue this convenient service.

Join the PayCoMo Revolution

Do you want to take advantage of the new autopay features? Now you can link both credit and debit cards to your autopay! This flexibility means you can keep your payments on track without hassle. However, residents should act quickly; existing automatic utility payment plans will be canceled for any bills issued after March 1. To ensure that you stay on autopay, creating a PayCoMo profile and enrolling is highly encouraged before that date!

Transitioning Residents

Currently, approximately 4,200 customers, or about 25%, have already switched to the PayCoMo platform. That leaves about 10,000 residents who still need to make the smooth transition. Don’t be left behind—the countdown to March 1 is on!

Need Help with PayCoMo?

If you have questions about getting onboard with PayCoMo and its automatic payment features, fear not! Residents can visit the city’s PayCoMo Help Center for all the information you need to make this transition a breeze. Remember, it’s all about keeping your payments hassle-free while enjoying the benefits of a modern system!

Stay tuned for more updates and make sure you’re making payments the right way. Your City of Columbia is here to help!

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Additional Resources

• WLTX: City of Columbia Advises Against Using Doxo.com
• KRCG TV: Columbia Utility Disconnections to Resume
• Columbia Missourian: Utilities Rate Bill Passes House Committee
• Google Search: Columbia Utility Payment Tips
• Encyclopedia Britannica: Utility Payments